Terms of Service

Effective 23 August 2026

These terms cover your use of DockTail Cloud at cloud.docktail.org, operated by Marvin von Rappard, Switzerland (“we”). By creating an account you agree to them. The open-source DockTail agent is licensed separately under the AGPL and is not covered here.

The service

DockTail Cloud monitors Docker services reported by agents you connect, and alerts you when they break. It is a monitoring product: it reports state, it does not run commands on your hosts, and the agent protocol has no exec, deploy or shell capability.

Your account

You must be able to enter a contract and give an accurate email address. You are responsible for what happens under your account and for keeping your workspace keys secret — a workspace key lets a host enrol into your workspace. Tell us promptly if a key leaks.

Acceptable use

Do not use the service to break the law, to monitor infrastructure you are not authorised to monitor, to attack or overload our systems, or to resell the service as your own. Do not send us data you have no right to send.

Plans and payment

Paid plans are billed in advance through Stripe, monthly or annually, and renew automatically until cancelled. Where a trial is offered, it converts to a paid subscription at the end of the trial unless you cancel first. Prices exclude any applicable VAT. You can cancel at any time from the billing settings; cancellation takes effect at the end of the current period and fees already paid are not refunded except where the law requires it. We may change prices with at least 30 days’ notice by email, effective at your next renewal.

Plan limits — host counts, retention windows, alert channels — are part of the plan you buy. Downgrading may reduce retention or disable channels.

Your data

Your data stays yours. We process it as described in our Privacy Policy and only to run the service. You grant us the licence needed to store, process and display it for that purpose.

Availability

We aim to keep the service running but offer no uptime guarantee. It is provided “as is”, without warranties of any kind. Monitoring can miss outages, alerts can be delayed or fail to deliver, and the service should not be your only safeguard for anything critical. We may change or discontinue features, giving reasonable notice where we can.

Liability

To the extent the law allows, we are not liable for indirect or consequential damages, lost profits, or lost data, including any loss arising from a missed or late alert. Our total liability for any claim is capped at what you paid us in the 12 months before the claim. Nothing here limits liability for intent or gross negligence.

Termination

You can delete your workspace at any time. We may suspend or terminate an account that breaches these terms or that goes unpaid, giving notice where it is reasonable to do so. On termination we delete your data as described in the Privacy Policy.

Changes and governing law

We may update these terms; material changes are announced by email at least 30 days before they take effect, and continuing to use the service after that means you accept them. Swiss law applies, with the courts of Switzerland having jurisdiction, unless mandatory consumer law in your country says otherwise.

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